Frequently Asked Questions

How safe is my pet's procedure?

Rest assured that our doctor and staff will take all necessary precautions to keep your pet safe and healthy throughout any procedure done within our office.

How often should my pet have an exam and blood work?

At the least, your pet should have a visit with our doctor once a year. If you believe in the old saying “ one human year is equal to seven dog years” then that means if your dog does not come in to see us for 3 years that is the equivalent of 21 human years without seeing a doctor! If your pet has underlying medical issues, then a visit may be necessary more often than a yearly checkup.

Why does my pet need a dental procedure?

If your pet is recommended to have a dental procedure it is most likely due to the risk of infection if untreated. Tooth extractions are done only if needed and cleanings should be done as a preventative.

How important is nutrition for my pet?

The right foods and correct portions are highly important in your pet's health, short term and long term. Pets can suffer from obesity related illnesses such as high blood pressure, diabetes and orthopedic issues if they carry around too much weight for too long. Some foods, such as grape and chocolate are not good for animals in that they cannot digest them like humans, therefore they can suffer from stomach and intestinal issues if consumed.

How long should I wait to bring my pet in if I notice a change in behavior?

If you notice a significant change in attitude, patience, sleeping and eating habits in your pet you should call Indian Springs to set up an appointment. Your pet may be suffering from an illness or injury.

What should I do if I notice parasites on my pet?

If you notice worms, fleas, ticks or other parasites on your pet, you should first isolate them from other pets and young children. Next, call our clinic to bring them in for treatment.

What if my pet has an after hours problem?

For after-hours emergencies, we recommend and refer our patients to Emergency & Specialty Animal Medical Center in Birmingham. You may reach them at 205-967-7389.

At what age should I have my pet spayed or neutered?

Indian Springs Animal Clinic recommends sterilization surgeries on animals over six (6) months of age. This is due to the immaturity of the body to tolerate surgery. It is important to remember that in a female, a spay procedure is the equivalent of a total hysterectomy in a human.

What are heartworms and how can I prevent my pet from getting them?

Heartworms are a parasite that is passed from an infected animal to another through a mosquito. The best way to prevent heartworms is to take a preventative medicine. These come in several forms including an injectable medicine, a tasty treat or even a monthly pill.

When is pain management recommended for my pet?

If you notice a change in the behavior of your pet, they are most likely in some type of pain. Please do not let them suffer and let our doctors take care of your animal companion through medication, therapy and even laser treatments.

What financing options do you offer and is payment expected at time of service?

In order to provide the best quality care in the area, Indian Springs must insist on payment at time of service. We accept cash, credit cards, checks and Care Credit. Care Credit is a financing company that works with you to cover medical expenses with low monthly payments.